Privacy & Policy

PRIVACY AND SECURITY POLICY

All services provided in our store belong to and are operated by our company, Ey-Tay Knitwear Textile Industry and Trade Ltd. Co., registered at Feritselimpaşa Cad. İlhan Sk.

Our company may collect personal data for various purposes. Below, it is explained how personal data is collected, how it is used, and how it is protected.

By filling out membership forms, surveys, or various forms on our store, members provide some personal information (such as name-surname, company details, phone number, address, or e-mail address), which is collected by our store as required by the nature of the business.

Our company may, from time to time, send campaign information, details about new products, or promotional offers to its customers and members. Members may choose whether to receive such information during registration, later from their account settings, or via the link in the notification message.

During the approval process carried out via our website or by e-mail, personal information transmitted electronically by our members will not be disclosed to third parties, except within the purposes and scope determined by the “User Agreement” concluded with our members.

For the identification of system-related problems and the rapid resolution of issues or disputes that may arise in relation to the services provided, our company records and uses members’ IP addresses. IP addresses can also be used to identify users in a general way and to collect comprehensive demographic data.

Our company may use requested information for direct marketing purposes, either itself or through its partners, within or beyond the purposes and scope defined in the Membership Agreement. Personal information may also be used to contact the user when necessary. Information provided by the user, requested by our company, or related to transactions carried out through our store may be used by our company or its partners for statistical evaluations, database creation, or market research, provided that the identity of our members remains undisclosed, even outside the scope of the Membership Agreement.

Our company strictly undertakes to keep all confidential information private, to treat it as a confidentiality obligation, and to take all necessary measures to prevent its unauthorized use or disclosure to third parties, ensuring its security and protection.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop from our e-commerce sites. Your credit card information is never stored in our system.

There are two indicators to confirm that you are on a secure site during a transaction. One is the presence of a lock or key icon at the bottom of your browser, indicating that you are on a secure web page. All your information is encrypted and protected. These details are used only for the sales transaction and according to your instructions.

Credit card details used during a transaction are encrypted with 128-bit SSL (Secure Sockets Layer) protocol and transmitted securely to the relevant bank for verification, independent of our shopping sites. If the card is approved, the purchase proceeds. Since the card details cannot be viewed or stored by us, it is impossible for third parties to access this information.

For online orders paid by credit card, the accuracy of payment/billing/delivery address information is checked by our company to prevent credit card fraud. Therefore, for first-time customers, verification of financial and contact details may be required before the order proceeds to supply and delivery. If necessary, our company may contact the credit card holder or the relevant bank.

All information provided during membership registration is accessible and changeable only by the member. If login details are kept secure, no one else can access or alter this information. For this purpose, membership transactions take place within a 128-bit SSL security zone, which is an internationally recognized unbreakable encryption standard.

We recommend that you prefer online shopping websites that clearly display their company address, customer support service, and phone numbers. This allows you to obtain detailed information about the company and shop with confidence.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may link to other websites within its domain. Our company is not responsible for the privacy practices or content of these linked websites. Advertisements published on our site are distributed to our users through our advertising partners. This Privacy Policy applies only to the use of our store and does not cover third-party websites.

EXCEPTIONAL CASES

In limited cases listed below, our company may disclose user information outside the provisions of this Privacy Policy:

  1. To comply with legal obligations under applicable laws, decrees, regulations, or rules issued by authorized legal authorities.

  2. To fulfill and implement the requirements of the Membership Agreement or other agreements made with users.

  3. To provide information upon a lawful request by authorized administrative or judicial authorities for the conduct of an investigation.

  4. Where disclosure is necessary to protect users’ rights or security.

E-MAIL SECURITY

Please do not include your credit card number or passwords in any e-mails you send to our Customer Service regarding your orders. Information in e-mails may be visible to third parties. Our company cannot guarantee the security of information transmitted via e-mails under any circumstances.

BROWSER COOKIES

Our company may use technical communication files (cookies) to collect information about visitors and their use of our website. Cookies are small text files sent to the user’s browser and stored in the main memory.

Cookies make internet use easier by saving user preferences and site status. They provide statistical data, such as the number of visitors, visit purpose, frequency, and duration, and help generate dynamic advertisements and content for users. Cookies are not designed to retrieve data or personal information from your device or email.

Most browsers are initially designed to accept cookies, but users can configure their settings to block cookies or to be alerted when cookies are sent.

POLICY CHANGES

Our company reserves the right to change this Privacy Policy at any time by publishing it on the website or notifying users via email. Policy changes take effect on the date of publication.

For any questions or suggestions regarding our privacy policy, please contact us at eytay@eytaytriko.com.

Company Name: EY-TAY KNITWEAR TEXTILE IND. & TRADE LTD. CO.
Address: Koçman Cad. Bağlar Mah. No:45/1 Nirvana Güneşli B-Blok 79/78, Güneşli / Istanbul / Türkiye
E-mail: eytay@eytaytriko.com
Phone: +90 533 655 84 36